Henrico County is the fourth largest County in the Commonwealth of Virginia and is located in the Richmond metropolitan area.  The Department of Public Utilities is responsible for providing water, sewage, and solid waste services for approximately 82,000 water and sewer customers with a staff of approximately 370 employees.  Its largest facility, the Henrico Water Reclamation Facility (WRF), is a 75 MGD advanced regional water reclamation facility in Richmond, Virginia, which consists of 68 employees, responsible for the operation and maintenance of the WRF as well as industry monitoring and all laboratory analysis for water and wastewater samples.

Understanding the magnitude of data generated and the stringent regulatory requirements demanded for a facility of this size, Henrico County solicited proposals for a comprehensive commercial off-the-shelf operations data management and reporting software product.

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