Our Principles We are proud of the fact that our company's core staff consists of engineers, computer scientists, licensed operators, and chemists. We strongly believe that our customers benefit from our cadre of industry experts more than flashy sales people. Our customers could not agree more, as evident in our testimonials: click here. The following principles have driven us to success: We Listen to our Customers We continually improve our software products based on client suggestions and regulatory requirements. We Respond to our Customers We believe in the old-school philosophy of customer service. Customers can reach a real, live person on a toll-free number, just by dialing "0". OPS utilizes leading-edge support technologies, such as web collaboration, online knowledgebase, web-based training videos, email, RSS, and FTP to meet all avenues of service.

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